Thanks for purchasing our products at Cralty.com operated by Cratly E Commerce.
- In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase.
- The product must be in the same condition that you receive it and undamaged in any way.
- After we receive your item, our team of professionals will inspect it and process your refund.
- The money will be refunded to the original payment method you’ve used during the purchase.
- For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
- If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
- If anything is unclear or you have more questions feel free to contact our customer support team.
For any escalations , reach out to hello@cratly.com or at our customer care number : 991 007 9898