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Thanks for purchasing our products at Cralty.com operated by Cratly E Commerce.

  • In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase.
  • The product must be in the same condition that you receive it and undamaged in any way.
  • After we receive your item, our team of professionals will inspect it and process your refund.
  • The money will be refunded to the original payment method you’ve used during the purchase.
  • For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
  • If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
  • If anything is unclear or you have more questions feel free to contact our customer support team.

For any escalations , reach out to [email protected] or at our customer care number : 991 007 9898